The business answer
Onboard each new agency client in a fresh TeleBoost team workspace. Invite the teammates who will serve that client, connect the client's Telegram accounts through their required proxies, add source groups and lists, prepare the first template, then test the complete path from campaign to inbox reply before increasing volume.
The ugliest agency mistake is also one of the easiest to prevent: sending Client A's message from Client B's account to Client C's lead. Shared spreadsheets and one giant dashboard make that mistake more likely.
TeleBoost workspaces give you a cleaner boundary. The remaining job is to name them clearly and check the active workspace before importing or launching anything.
What to calculate
01Why every client deserves a workspace.
02A simple naming convention.
03How to invite only the right teammates.
04A pre-launch client check.
What stays inside a client workspace
| Area | Why separation helps |
|---|---|
| Telegram accounts | The right sender is available for the right client |
| Groups and lists | Prospects do not get mixed between client audiences |
| Templates and campaigns | Brand, offer and sender stay aligned |
| Inbox and lead statuses | The team sees the correct relationship history |
| Tickets and reminders | Follow-up work stays with the correct client |
| Team members | People work only in the client context they need |
Set up a client workspace in a few minutes
- Use short names that remain visible in the workspace selector.
- Add the market or brand only when two clients have similar names.
- Avoid internal codes that a new teammate cannot understand.
- Open Settings, then Team.
- Choose Create Workspace and use the client's name.
- Activate the new workspace before adding any client data.
- Invite the teammates who will work on that account.
- Connect the client's Telegram accounts and proxies inside that workspace.
- Create the client's groups, lists, templates and campaigns there.
Check the active workspace before every launch
Before importing a list or starting a campaign, read the active workspace name. Then verify the sending account, audience and template. This thirty-second check catches the mistakes that no clever process can repair after a message is sent.
Run this pre-launch check
- Confirm the client workspace name.
- Open the sending accounts and verify the expected client accounts are connected.
- Open the selected list and review a small sample.
- Read the template as if you were the recipient.
- Confirm the team knows who will handle replies.
Respond to wrong-client contact
- Pause the affected campaign, account, and related queues.
- Suppress further contact while preserving evidence.
- Identify every affected recipient and client.
- Review the ownership failure across query, cache, import, and approval paths.
- Notify responsible stakeholders under the applicable incident process.
- Correct the control and test isolation before restart.
Agency rule: convenience never justifies a shared client spreadsheet, all-client API token, or global template library without ownership and approval controls.
How we checked this guide
This guide reflects TeleBoost's current solo and team workspace model. It is operational guidance, not legal advice or a security certification.
Turn it into a service
If your agency currently keeps every client in one shared setup, separate the next active client first. The difference is immediately visible to the team.
Scale should make your agency more organized, not make client data interchangeable.
Operate clients in separate contexts: TeleBoost for agencies supports personal and isolated team workspaces across the acquisition and reply workflow.
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